EzTrust Trust Center

Transparency about security, compliance, and infrastructure in one place.

Trust Center

EzTrust

Fast trust for revenue teams

Updated on 2024-06-12

Centralize audits, policies, and evidence inside a single YAML-powered trust center.

Latest SOC 2 Type II audit completed May/2024.
Quarterly external pen-tests with ConvisoDaily backups with 35-day retention

Uptime

99.98%

last 12 months

Customers

320+

scale-ups and fintechs across Brazil and the US

Security team

6 people

includes GRC, AppSec, and SecOps

Available documents

SOC 2 report

Audits

Executive summary plus independent auditor letter.

Request onlyConfidentialUpdated on 2024-05-18

ISO 27001 SoA

Certifications

Statement of applicability with implemented controls.

Request onlyNDAUpdated on 2024-02-05

Security overview

Overview

Technical control overview for prospects.

PublicPublic
Certifications & compliance

SOC 2 Type II

Scope: Security & Availability

Certified

Audit year: 2024

ISO 27001

Scope: Global operations

Certified

Audit year: 2023

LGPD

Scope: Data processor commitments

Aligned
Policies & controls

Logical Access Policy

Owner: Security Ops • SSO everywhere plus enforced MFA

Cadence: Reviewed quarterly

Incident Management

Owner: GRC • Four severity levels with RACI defined

Cadence: Bi-monthly tabletop exercises

Stack & infrastructure

Hosting: AWS (Control Tower hardened org)

Encryption: AES-256 at rest + TLS 1.3 in transit

Retention: Audit logs retained for 400 days

Backups: Continuous snapshots with weekly restore tests

Regions: us-east-1, sa-east-1

Data centers: Equinix SP, AWS North Virginia

Monitoring & history
Open status page

Partial outage on the audit webhook

2024-03-11 — Impact: No data loss. Timeout increased and workers tuned.

Recent updates

New CAIQ questionnaire

2024-06-06

Custom fintech-ready version now available.

Expanded to sa-east-1

2024-05-20

Brazilian customer data can stay in-country.

FAQs

Subprocessors (3)
View details
AWS logo

AWS

United States of AmericaIT infrastructure

Primary cloud provider (Control Tower hardened org).

Datadog logo

Datadog

United States of AmericaMonitoring and observability

SaaS monitoring platform for logs, metrics, and traces.

OpenAI logo

OpenAI

United States of AmericaArtificial Intelligence

Model inference for trust center assistant features.

Trust team
trust@eztrust.com (SLA 1 business day)+55 11 99999-9999

Office hours: 9am to 6pm BRT